search query: @author Serrat, J.M.B. / total: 2
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1.
Quality of hotel service and consumer protection: a European contract law approach
Tourism Management
2011 : APR, VOL. 32:2, p. 277-287
 2011 Serrat, J.M.B.
2.
Why is there a separation between distance selling in EU law and the tourism industry?
Journal of Consumer Policy
2010 : MAR, VOL. 33:1, p.75-89
 2010 Serrat, J.M.B.
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